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Managing Fraud Screening Filters

The Parallels Business Automation - Standard anti-fraud system provides the set of pre-defined filters:

Each filter can include a number of rules. A rule in its turn, defines both a fraud plug-in used for checking and a check result and then both an action performed and fraud points to be scored to an order in case a fraud plug-in response corresponds to a check result defined.

The table below shows the anti-fraud plug-ins usage in the anti-fraud filters:

Filter

 

Plug-In

New Order Creation

Recurring Order Creation

Authori-zation with Unchecked Payment Method

Capture with Unchecked Payment Method

Authori-zation with Approved Payment Method

Capture with Approved Payment Method

Account Regist-ration

Trial Order Creation

Login Filter

Country Black List

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

IP Black List

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Phone Black List

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Credit Card Black List

No

No

Yes

Yes

Yes

Yes

No

No

No

Credit Card Validation

No

No

Yes

Yes

Yes

Yes

No

No

No

Dummy

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Email Check

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Email Black List

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

IP Country

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Domain Name Black List

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Phone Country

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Proxy Check

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Try Count

No

No

Yes

Yes

Yes

Yes

No

No

No

USA Phone

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

VariLogiX

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

No

ZIP Check

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

FraudGuardian

No

No

Yes

Yes

Yes

Yes

No

No

No

Order Amount

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

No

Trial Count

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

No

IP City

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

VAT Number

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Note: A set of plug-ins offered for a rule in the frame of a particular filter differs from filter to filter. This is connected with a filter designation. For example, for a Login filter the ProxyCheck, Dummy and both domain name and IP black lists are offered, because the Login filter checks a customer host and some other data. The Account Registration filter checks the data required for an account registration, i.e., a customer e-mail, phone, and country, so for this filter you can create rules that use Black Email, Black Phone, and Phone/Country fraud plug-ins.

Thus, each rule in a filter contributes to a total fraud score assigned to an order being checked. An order score then is being compared with a filter threshold score, which can be set both as a default value for all filters or adjusted specially for each filter. If an order fraud score exceeds a filter threshold, such an order will be placed into the Documents for Approval queue in Commerce Director - Online Payments - Documents.

Depending on a check condition, fraud points can be either scored to an order or taken from an order. For example, if a check condition is "Customer E-mail is not found in Email Black List", then if this is actually so, an order will be taken fraud points off, which will decrease a total fraud score and may let an order pass a fraud filter.

Each rule in a filter can be enabled or disabled and each filter can be activated or de-activated separately.

To set up a fraud filter and start using it:

  1. Check the anti-fraud plug-ins configuration and if needed, adjust it.
  2. Recommended: set the default score for all anti-fraud filters and rules.
  3. If needed, adjust a filter threshold score. This will help you to define the fraud score assigned per rule in a filter since a filter threshold score is shown on a rule configuration screen.
  4. Compose a set of rules in a filter. Make sure that rules you want to use in a filter are activated.
  5. Activate a fraud filter.
  6. Make sure that fraud screening is activated generally.

In This Section

Setting Default Threshold Score for a Filter and Default Score for Rules

Setting Anti-Fraud Filter Threshold Score

Composing Rules for Anti-Fraud Filter

Activating Fraud Filter

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